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Membership Terms & Conditions

Liability Release 

In consideration of my being permitted to participate in the classes, I, the student, for myself, my heirs, executors, administrators, successors, assigns and anyone else who may claim on my behalf hereby waive any and all claims, liability and damages I may now or in the future have against NZBJJ Limited, its directors, officers, instructors and staff and all persons acting under its authority and their respective heirs, executors, administrators, successors, and assigns, arising by any means whatsoever, including, but not limited to death, injury, damages to or loss to my person or property of any kind whatsoever, no matter how caused arising from or in connection with my participation in the classes, however caused. 

I, the student, further hereby release, remiss and forever discharge NZBJJ Limited, its directors, officers, instructors and staff and all persons acting under its authority and their respective heirs, executors, administrators, successors, and assigns from and against all demands, claims, actions, damages, costs and expenses arising from or with respect to death, injury, damages to or loss to my person or property of any kind whatsoever, no matter how caused, arising from or in connection with my participation in the classes whether or not caused by, in whole or in part, the negligence or gross negligence of NZBJJ Limited. 

I, the student, or parents/caregiver of a student, will hold harmless and indemnify NZBJJ Limited, its directors, officers, instructors and staff and all persons acting under its authority and their respective heirs, executors, administrators, successors, and assigns from any and all liability for any damage or injury to the property or persons of any third party resulting from my involvement in or presence during any of the classes. 

The liability release terms noted in this document supplement the electronic Waiver and Membership Conditions form that all students must sign in-person upon starting any activities in our gym. I, the student, or parents/caregiver of the student, have signed the latest updated liability form before participating in any activity or training in our gym. 

Health Acknowledgement 

I will advise NZBJJ Limited of any changes in my/my child’s health conditions, and acknowledge that NZBJJ Limited will not be held liable if I/my child gets injured during training at NZBJJ Limited. 

The required physical exertion may be strenuous and cause physical injury, and I/the student or parent/caregiver of the student, am fully aware of the risks and hazards involved.  

Adult students: Your children are your responsibility at NZBJJ Limited and must be supervised at all times. NZBJJ Limited will not be held responsible for injury/harm to your child while they are accompanying you to our establishment and/or your training 

*If you are experiencing a medical emergency, contact 111 immediately. NZBJJ Limited, any of its owners, employees, staff, instructors or members, cannot be held liable and or cannot provide any medical advice, diagnosis, prognosis, treatment, or recommendations for any medical condition related or unrelated to any of our products or services, including COVID-19. Please consult your doctor, physician or medical health professional for any health & medical concerns. 

Auto-Payment Billing 

All of our memberships require enrolment in our auto-payment billing system with a valid payment card or direct debit account 

Your payments will be managed by Debitsuccess and details of your payment Terms and Conditions and Direct Debit Request will be sent to you by email. If you have any queries regarding your payments please contact Debitsuccess on 0800 481 0400. 

Our auto-payment system will automatically withdrawal your payment from your designated payment account that you set up under your billing settings on your payment due date. 

All memberships require a valid payment card or direct debit account set up to be associated with your membership account. 

It is your responsibility to manage and keep your payment account up to date. Be sure to update your account if your bank details or card has expired, been compromised and/or replaced by your financial institution, if you had changes with your financial institution, or if you want to change the payment card or account. 

Membership Renewal 

I, the student, understand that my membership will have a minimum term at the prevailing membership rate, which is subject to change, with an ongoing agreement. If you wish to cancel this contract after the end of the minimum term your will need to call debitsuccess on 0800 481 0400. I am responsible for all charges billed or incurred prior to cancellation. 

Your payments will be managed by Debitsuccess and details of your payment Terms and Conditions and Direct Debit Request will be sent to you by email. If you have any queries regarding your payments please contact Debitsuccess on 0800 481 0400. 

Account Info 

It is your responsibility to keep your account up to date. You may receive automated or manually created email or text message communications informing you about account issues or payment problems such as expired cards or declined payments. Please update your account as need to minimize disruptions to your training and avoid late fees. 

  • Valid payment account required 

  • Email address required to send/receive communications 

  • Contact info (phone, address) 

  • Other personal information 

 

Email Address & Communications 

Valid email address is required for all membership registrations and communications. 

All gym communications to active members will be sent via email and it is the responsibility of the member to check all and any email communications & correspondence to your email account. 

If your email address has changed, please send a request for us to update your account email. 

  • Valid email address is required for all memberships 

  • Our primary channel for communications to our members is via email 

  • Ensure you check your email often 

  • Add our email address to your contacts to avoid Junk/SPAM filtering by some email systems 

  • Ensure your email address associated with your account is up to date 

  • If you are not receiving emails, please check your SPAM/Junk mail folders and add our email address to your contacts 

We are not responsible if you miss an email communication regarding our school, schedule, classes, payment info, or any other subject that is related to our school or for any service or late fees that may apply. 

Late Fees, Failed Payments, & Delinquent Memberships 

Your payments will be managed by Debitsuccess and details of your payment Terms and Conditions and Direct Debit Request will be sent to you by email. If you have any queries regarding your payments please contact Debitsuccess on 0800 481 0400. 

Please be careful to ensure that you always have adequate funds available to meet your payments as a reversal fee for up to the value of $14.95 may be applied for any failed payment. 

  

Also please note that your contract is for a MINIMUM term ongoing contract. You are required to make the payments for the minimum term regardless of your circumstances.  

 

Late Payment Notifications

If your account payments are delinquent due to failed payments for any reasons that prevent payment, you will receive an automated email communication with information about your failed payment. If you do not update your payment account (credit/debit card) on file with a valid payment card, then your account will fall into delinquent status and a $14.95 value may be applied for any failed payment.  

We reserve the right to send any outstanding debts to a collection agency if there is not agreed upon resolution. 

Temporary Membership Hold (Pause) 

If you need to temporarily hold/pause your membership due to injury, illness, travel, school, work, etc. Please contact us via email to send a request. keep in mind some requests we will need 14 days in advance to schedule it, unless it`s a serious injury or illness.      

This will place a temporary hold/freeze on your membership. 

When your membership is on hold, you cannot train or attend any classes. 

A temporary membership hold simulates a short period where you do not have an active membership and you will not be charged at during this time 

If you request to cancel during your hold period, the cancellation still requires payment of the minimum term. 

Hold Change Request 

If you need to return sooner or later than your original hold date period, please email us a request with the new start and end dates. 

Hold Period Limits 

Temporary holds can only be applied for up to 6 weeks (42 day period). 

Membership hold requests that extend beyond a 84 day period will be treated as a membership cancellation and the membership will be removed from your account entirely after finish the payment of the minimum term. 

Membership Cancellation 

If you need to cancel your membership entirely, please email us with a formal request to cancel your membership at least 30 days prior to the date of desired cancellation.

If you request to Cancel during a temporary Hold period, the cancellation still requires a 14 day notice and you will still be charged for the next payment if it is less than 30 days to the requested cancellation date.

Once we receive your request, your account should be updated within 48-72 hours. 

Once your membership is cancelled, you cannot attend any classes or continue to train. You must register and have a paid active membership in order to attend class and train. 

Failure to attend the Classes does not relieve you, the student, of the obligation to pay the full tuition for the membership period in which you are currently enrolled. A formal cancelation request and confirmation is required or your membership will continue to be active, auto-renew and charge to your payment account. 

Your payments will be managed by Debitsuccess and details of your payment Terms and Conditions and Direct Debit Request will be sent to you by email. If you have any queries regarding your payments please contact Debitsuccess on 0800 481 0400. 

Non-Transferable Memberships 

Individual Memberships are non-transferable and cannot be shared among multiple students or family members. 

Each student is required to have their own individual membership or be part of a family membership. 

Members of other Jiu Jitsu clubs 

It is NZBJJ’s policy that we will not enroll adults/children with us who are enrolled or registered with another Jiu Jitsu club. 

Grading 

NZBJJ Limited will not grade or change belts of students who only train in no Gi. 

Part of NZBJJ Limited curriculum consists of being competent in Gi based Brazilian Jiu Jitsu. No-Gi is also part of the curriculum, however to graduate and move up in belt levels Gi training must be a focus.

 

Public Holidays 

If my/my child’s class falls on a public holiday then this class can be made up another day during the week. Please advise NZBJJ Limited administration prior to coming to make-up class.

 

Pandemic Closure 

In the event of a pandemic closure NZBJJ Limited will not refund fees but will offer make-up classes upon reopening. You will be advised of these dates. 

Media Policy 

Media Policy and Agreement: NZBJJ Limited or any party designated by NZBJJ Limited may photograph or film me while I, the student, attend the premises of NZBJJ Limited and use of any and all such photos, video footage and/or video streaming for promotion, sales, publicity and advertising purposes for all media, including, but not limited to, the internet, printed marketing materials and more. Compensation to individuals is not required, or may not be offered or applicable, and is not guaranteed in any form including, but not limited to monetary payments, licensing, discounts, promotional offers or any other form of compensation. NZBJJ Limited owns all licensing, copyrights and permissions of any media content created and or acquired on our premises and or with our students and instructors. 

You can always request that we do not publish photos or videos of you. We will respect your privacy when possible. 

  • We ask that anyone student or visitor who would like to take photos or videos to ask for permission 

  • If you are taking photos or videos of other students, please ask for their permission and respect their privacy 

Privacy Policy 

NZBJJ Limited is committed to protecting the privacy of personal of our customers. 

We make every effort to ensure that the information you share with us is recorded accurately, retained securely and used only according to your wishes and the uses we have communicated on our site and other documentation. 

We do not distribute or sell your personal information to any third-party entity or organization. We only use your personal information for our direct communications and within the systems, products and or services we use which may be owned by a third-party. These third-party entities are not allowed to access our student personal information for their own business or marketing needs. 

We collect personal details necessary to communicate with you, and manage our ongoing business relationship with you. If you have any questions about how your personal information is handled or distributed, please contact our admin or school owner. 

We use third-party products and services such as software that collects and house customer data. These entities have their own privacy and security policies. We are not responsible if a third-party product or service violates or falls victim to any type of data breach. If this occurs, you will be notified and contacted by the third-party product or service for potential resolution. NZBJJ Limited will do everything within out power to prevent this and provide support in the case an incident occurs, but NZBJJ Limited is not responsible or accountable for any data breach, loss or compensation. 

Code of Conduct 

We expect and require all students to review and abide to our school etiquette and Code of Conduct policies. These policies are in place to ensure students and instructors respect one another and for a safe, healthy and enjoyable jiu-jitsu training experience. 

Any violation of our code of conduct may lead to appropriate forms of discipline, termination of your membership and/or being banned from our school. 

Uniform 

Students are expected to have the appropriate uniform and equipment for class. New students are NOT required to have all equipment for your first few classes. You can wear sports clothing if you do not have specific BJJ or grappling gear. 

For seminars and grading a WHITE Gi is compulsory, hence we recommend your first Gi is white. 

Children, aged 15 and under are required to wear a Brazilian Jiu Jitsu gi uniforms during gi training classes. 

Whilst attending a class at NZBJJ Limited your/your child’s uniform will display/show NO patches from other clubs. At open mats, or for casual visitors who have only a patched gi, we allow uniforms with patches from other clubs. 

Open Mats 

Open mat sessions are organised by members via our chat group. We will not be responsible for member’s non attendance of open mats. 

Competitors 

Students who would like to compete need to notify their coach as soon as possible. 

NZ North Island competitions will be displayed on our reception notice board. You will need to write your name on the accompanying list so other members can see who is competing. 

Students who are competing will be required to represent NZBJJ Limited via either patches on their Gi, NZBJJ Limited branded rash vests, and/or general clothing (hoodies, t-shirts etc). 

By doing the above you are representing the gym and the students who helped you get where you are. 

 Conducting business within gym 

I understand that I’m not allowed to conduct any sort of business inside of the club that is related in any way to Brazilian Jiu Jitsu. This includes the sale of merchandise. 

Opening your own Jiu Jitsu Gym 

I understand that once graduating as a black belt, students of the club cannot open a gym/club within a 10km radius of any NZBJJ Limited club/gym.

Theft 

Theft is not tolerated at our gym. We have a zero tolerance policy on theft. This applies to anything, any property (instructors, fellow students, the school, etc.) inside or outside of our school and premises. 

Violators will be prosecuted to the fullest extent of the law and will be banned from our school for life. 

Lost or Stolen Personal Property 

We, NZBJJ Limited, or any of its staff or instructors, are not responsible or liable for any lost, stolen property of any student or visitor to the gym. 

Please keep your property in a safe and secure storage area during class. 

Any person(s) who is caught stealing other people’s property will be prosecuted to the fullest extent of the law and banned from our business. 

Damage to Personal Property 

We, NZBJJ Limited, or any of its staff or instructors, are not responsible or liable for any damage to personal property in the gym, around the gym or outside the gym (parking lot). 

Any person(s) who is caught damaging any property will be prosecuted to the fullest extent of the law and banned from our business. 

Our Services 

NZBJJ Limited agrees and promises to provide you, the Student, with competent instruction, supervised by qualified personnel trained in the procedures and traditions of our activities. We will provide our services to our students with the highest quality standards and integrity to ensure our students have the best Jiu-Jitsu learning experience. 

We do not and cannot provide any medical advice, assistance or services to our students or in our facility. We will provide assistance and support in the case of an emergency and do everything within our power to assist you and seek professional medical attention*. 

We are not responsible or liable for any injuries that may occur on or around our premises by any students, instructors or staff. 

*If you are experiencing a medical emergency, contact 111 immediately. NZBJJ Limited, any of its owners, employees, staff, instructors or members, cannot be held liable and or cannot provide any medical advice, diagnosis, prognosis, treatment, or recommendations for any medical condition related or unrelated to any of our products or services, including COVID-19. Please consult your doctor, physician or medical health professional for any health & medical concer.

Price Changes 

Membership prices are subject to change. We reserve the right to change or increase membership price rates at anytime. However, we do not change prices often and we will provide communications and a substantial time notice, if and when a price adjustment may be implemented and if it will impact you. In most cases, price changes do not impact current student rates if possible. 

We reserve the right to change the price of any product or service at anytime. Price changes will only apply to new charges after the paid-in-full current period if it is a renewable service such as a membership, and once it has been communicated to the students it may impact via formal email. We will always communicate these changes to our students and customers prior to implementing the changes. 

Products, Services, and Promotional Disclaimer – Subject to Change 

Many things are subject to change. Classes, Schedules, Promotional offers, sales, discounts, prices, rates, as it applies to any products, services we may offer, such as retail merchandise, memberships, trials, drop-ins, schedule, etc. are subject to change. We reserve the right to make changes to any content, prices, rates, promotional offers, sales, discounts for any products or services offered at anytime. Some content on our site may be outdated, historical or associated with a past publication and may no longer apply, or may no longer be relevant. We reserve the right to make changes as needed from original date of publishing. We reserve the right to deny or reject any promotion, offers, sale, prices, discounts if it has expired, no longer active or relevant, has changed, or has been modified or updated. 

Refund & Account Credit Policy 

If you have a payment concern, then please contact us and provide us with a detailed message regarding your issue. We will always try to work with you in order to provide a reasonable solution for your scenario. All refund requests are not guaranteed and are up to NZBJJ Limited to determine if the refund request meets our refund policy and terms & conditions. 

  • No refunds will be issued if there is a violation of our Terms & Conditions, Code of Conduct Policy, and/or if your membership was terminated by NZBJJ Limited for any other reasons such as disciplinary, safety issues, internal or external behavior, or actions that do not align to our school philosophy and guidelines. 

  • In the event of a pandemic closure we will not refund fees but will offer make-up classes upon reopening. You will be advised of these dates. 

Please note: If any payment refund is due, most refunds take approximately 2-4 days, on business days (M-F) to return to your account after processing the refund. NZBJJ Limited has up to 15 days from date of refund agreement to process your refund or credit. Holidays and weekends may effect transaction time. We are willing to work with our clients to devise a reasonable solution under certain circumstances. 

Violation of Terms & Conditions 

NZBJJ Limited and its staff (instructors and admins) reserve the right to request that any visitor, patron, student/member, to vacate the premises, and/or ban, and/or terminate a student’s membership at anytime with reasonable explanation if there is any evidence that the member has violated any terms and conditions, code of conduct, school philosophies and guidelines, policies, rules and regulations, safety issues, class-related obedience among fellow students and/or NZBJJ Limited staff members, within our facility and extending externally outside of our facility if there is any relevancy and potential impact to our brand, name, school, safety, students, instructors or staff. 

Membership termination due to any violations that may or not be noted above is effective immediately and no refunds or credits will be issued upon membership termination. 

Changes to Membership Agreement 

We may, from time to time, change this NZBJJ Limited Membership Agreement. Such revisions shall be effective immediately; provided however, for existing members, such revisions shall, unless otherwise stated, be effective 7 days after posting or when communicated directly to members via email or any other in-class communications. 

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